Product Analyst

from 4 to 9 year(s) of Experience

Job Description

Overview

The team of Product Analysts is responsible for finding and reporting all the possible Product optimisations across all of theorganization's eCommerce channels to improve customer experience, subsequently increasing revenue and/or reduce costs of operations. This team plays an integral role in the analysis, hypotheses formulation, hypotheses validation, testing, implementation, measure and reporting across all product lines.

The Product Analyst combines analytical, statistical and technical expertise to help create a world-class digital customer experience and optimize conversion. In this role, you will be trained to perform detailed analytics to support key business decisions. You will work closely with cross-functional senior leaders in Product, Engineering, and Operations on fast moving, high-stakes problems providing analytical frameworks and insights to support strategic decisions.

Responsibilities
• Work with complex and large volume of analytics data to understand trends, behaviours and correlations
• Drive adoption of analytics recommendations in an engaging and collaborative manner with stakeholders
• Build compelling data visualizations, including dashboards, for both internal and external consumption
• Perform exploratory data analysis to define product improvement features that can drive business value
• Work closely with Product Development teams to clarify queries, resolve issues and provide solutions
• Participate in testing of product releases to ensure that the requirements were interpreted correctly
• Represent requirements using alternative views, such as analysis models (diagrams) and scenarios
• Perform detailed analysis of customer behaviour and customer feedback using tools like Omniture, Google Analytics, FireBase or Amplitude. Make revenue impacting recommendations based on data
• Monitor program performance, analysing variances to trends and escalating potential concerns
• Develop and automate reports, and iteratively build and prototype dashboards to provide insights at scale, solving for analytical needs
• Own the monitoring of business metrics, product/launch performance and report it to stakeholders
• Support implementation of functional and backend enhancements on the sites, including performing user acceptance testing and vetting business requirements against industry best practices
• Coordinate follow ups needed across third party vendors, UX and site development teams to prevent bottlenecks and support timely delivery of roadmap
• Act as subject matter expert to provide regular consulting expertise on site improvement projects

Qualifications
• A Bachelors degree is required; Post-graduate is an advantage
• Advanced knowledge in all MS Office tools
• Proficient in running SQL queries
• Ability to write scripts and code in programming languages, such as R, Python, Java is a plus
• Experience with Omniture, or at least one enterprise-level analytics tool
• Experience with A/B testing tools or personalisation tools a plus
• Effective communication skills and an ability to provide insights-based recommendations to the team resulting in data led decisions
• Previous experience working in an Ecommerce environment, preferably in a revenue optimization or product management role
• Excellent organizational skills
• Strong stakeholder engagement skills and ability to juggle competing priorities and deliver on deadlines
• Deep analytical mindset, with the desire to understand our users at scale
• Prior large retailer experience is preferred. Designing through analysis and recommendations

Salary: Not Disclosed by Recruiter

Industry:Internet / Ecommerce

Functional Area:Analytics & Business Intelligence

Must have Key Skills

Other Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Gionik Human Capital Solutions

Gionik Human Capital Solutions is a leading recruitment firm specializing in executive search, middle level hiring, temporary staffing and project contract staffing solutions. We are in the relationship business, not the transaction business, and want to leave you with something sustainable and lasting. Gionik brings expertise acquired through years in senior positions with leading MNCs and consulting organizations in India, North America, Europe and Japan. We realize that for a fruitful partnership, the organization basically requires the just appropriate blend of the functional capability and cultural adaptability. Quality, professionalism, integrity, confidentiality and personalized services are at the core of who we are and what we do.

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Contact Company:Gionik Human Capital Solutions

Reference Id:GHC - 1658

Website:http://gionik.com/